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The Account Manager’s key responsibility is to manage all post sale ROP, Preprint, and Digital workflow, campaign management, internal/external client contact and issue resolutions, so that the Sales Rep can prioritize new/incremental revenue generation. The Account Manager is the primary, internal and external contact, for all post sale campaigns. The Account Manager assures all campaigns receive “white glove” service by overseeing a smooth & timely onboarding process, accurate campaign ordering & execution, correct billing, initial KPI achievement, etc. Post campaign launch, the Account Manager remains the primary internal/external day to day contact, managing all post sale workflow and ensuring nothing less than 100% customer satisfaction. Aligns all goals to Tribune’s strategic plan to ensure continuous improvements and customer-focused quality, proactive focus and engagement to insure maximum revenue attainment across all product lines.
Tribune Publishing is committed to hiring people with diverse backgrounds, voices and visions. Be yourself. Bring yourself. Because that’s the only way we will deliver on our mission to provide meaningful journalism to the diverse communities we serve. We hold ourselves accountable for fostering inclusion and opportunity across race, gender, age, creed, identity and experience. Join us.